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Why Clients are Skipping Over You as a Realtor and How to Fix It Without Saying a Word

  • Writer: Jenny Hanson
    Jenny Hanson
  • May 8
  • 5 min read

Key To Your Dream Home
Key To Your Dream Home

In today’s real estate world, there’s a silent competition happening and it’s not just about who has the most listings or the flashiest website. It’s about who gets remembered and more importantly, who gets trusted.


Let’s be honest: buyers and sellers have hundreds of agents to choose from. So why do they pause at one profile and skip another?


Why do some agents grow purely through word-of-mouth while others struggle despite ads and promotions?

Here’s a thought:


 It’s not always your marketing. It’s the feeling you leave behind.


Clients Forget Your Name But Never How You Made Them Feel

“They may forget what you said but they will never forget how you made them feel.”

In real estate, it’s easy to focus on the usual things — listings, negotiations, market updates. And sure, those matter. But what clients really remember? It's how you made them feel when things got confusing, overwhelming, or emotional.


  • They remember if you stayed calm when they were panicking.

  • They remember if you explained things patiently — not like they were just another    transaction.

  • They remember that you asked about their kid’s school, or followed up after a tough decision.



That’s the kind of care people talk about long after the deal is done.

 Want to leave that kind of impression? Try this:

  • After a house visit, send a simple “How are you feeling about everything?”

  • Ask them what’s making them nervous, not just what they can afford.

  • Be the steady, reassuring presence they need, not just the expert with facts.

These small moments may seem like nothing, but they build something huge: trust that lasts. And in this business, that trust is worth more than any ad or fancy pitch.

High-Tech Real Estate World

5 Common habits holding back your real estate success and how to fix them 


In real estate, success doesn’t always come from big ads or fancy tools. Sometimes, it’s the little things that matter. If your business isn’t growing fast, it might not be the market, it could be a few habits you’ve picked up without realizing. Let’s fix them and help your business grow!


1.Chasing Listings, Not Building Connections

More listings mean more chances to sell, but real estate is about people. The stronger your connections, the more likely you are to get referrals, repeat business, and great reviews.

How to fix it:

  • Check in with past clients with a simple "How’s everything going?"

  • Offer home improvement tips or local market updates.

  • Show you care by remembering your clients’ milestones.

These small, personal touches will help you build stronger relationships and grow your business.


2. Letting Your Online Presence Slip

Being great in person is awesome, but it won’t do much if you’re not showing up online. Your clients are searching for you before they pick up the phone — they’re looking at your social profiles, reading reviews, and checking for credibility.


Fix it by:

  • Keeping your social media active with local insights, tips, and real estate news.

  • Sharing reviews and testimonials from past clients.

  • Engaging with your followers by liking, commenting, or answering questions.


3. Giving Up Too Soon on Leads

Don’t be discouraged if a lead doesn’t respond after your first follow-up. In fact, most sales happen after multiple touchpoints. Persistence is key, but there’s a right way to do it.


Fix it by:

  • Sending a gentle follow-up email or message after showings.

  • Reaching out to past clients months after closing with a simple "how’s everything going?" message.

  • Following up through different channels — email, phone, social media — and always offering something of value.


4. Making Things Too Complicated for Clients

Real estate transactions can be overwhelming for buyers and sellers. If you’re making the process harder to understand, it’s only going to stress them out. Your job is to simplify the journey, not add to the confusion.


Fix it by:

  • Explaining things in simple, clear language.

  • Walking them through each step of the process, so they know what to expect.

  • Offering solutions, not just information — help them solve problems as they arise.


5. Forgetting to Ask for Referrals or Testimonials

Once the deal is done, don’t drop the ball. Your satisfied clients are your best marketing tool — but they won’t always think to share their positive experience unless you ask.


Fix it by:

  • Asking clients if they’d be willing to write a testimonial.

  • Encouraging them to recommend you to friends, family, or colleagues.

  • Offering subtle incentives for referrals, but only if it feels genuine.

When clients feel comfortable and confident about what’s happening at each stage, they’re more likely to trust you and come back for future deals.


Be the Local You Not a Copy of the Big Guys

You don’t need a big office or a huge team to build trust. You need to be real.

While big firms focus on the city, you focus on the street, the local bakery, or the park where kids play.


That’s your advantage.


“Don’t try to be the best in the world. Be the best for your world.”

Show your local side:

  • Recommend hidden gems in your area.

  • Celebrate local businesses or school events.

  • Share things only a true local would know.

These small actions create trust — the kind that says, “This agent truly knows my world.”


Be the Agent They Talk About  Even When You're Not in the Room

In real estate, it’s not your pitch that speaks the loudest, it's your presence and consistency.

You don’t need to be the top seller. You just need to be the agent people feel comfortable texting at 9 PM with a question. The one they’ll recommend without hesitation. The one they trust.

Here’s your challenge:

  • Be real.

  • Be local.

  • Be consistent.

Because trust is what truly opens doors — to homes and to hearts.


“You don’t need to be everywhere. You just need to be real, where it counts.”

Want More Clients? Start by Being Seen, Trusted, and Helpful


If you want to know how to generate real estate leads, focus on three simple things: be real, be present, and be helpful. First, always be honest. Don’t hide the problems with a property. People respect the truth, even when it’s not perfect. Second, stay active online. Share helpful tips, post local news, and reply to comments or messages. It shows you’re involved and easy to reach. And third, give value. Don’t just post listings. Share advice, explain things in a simple way, and make people feel supported. When people trust you, see you often, and learn something from you, they’re more likely to choose you.


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